Miseform / In conversation

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A question about a product, help with an order, or something on your mind. We'd like to hear from you.

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miseform@gmail.com
Shipping information

SHIPPING POLICY

Last updated: 10/04/2026

Where we ship: We currently ship to addresses within the United States only. We cannot deliver to PO boxes or APO/FPO addresses.

Shipping cost:  Standard $8 Shipping on orders under $50. Free Shipping on orders $50 or more.

Processing time: Orders are processed within 1–3 business days.

Delivery time: Once shipped, orders typically arrive within 7–14 business days. Our products are fulfilled by a third-party partner and may ship from outside the United States. Delivery times are estimates and can be affected by carrier delays, holidays, or weather.

Tracking: You'll receive a shipping confirmation email with tracking information once your order ships. Tracking may take a few days to update after the label is created.

Delayed or lost orders: If your order hasn't arrived within 25 business days of purchase, contact us at miseform@gmail.com and we'll investigate. If the package is confirmed lost, we'll send a replacement or issue a full refund.

Incorrect addresses: Please double-check your address at checkout. We're not responsible for orders delivered to an incorrect address provided by the customer, but we'll do our best to help.

Questions: miseform@gmail.com

Shipping details
Returns & refunds

Eligibility, return shipping costs and refund terms are set out in our return policy. Please review it before ordering.

Read the return policy
How do I track my order?

A tracking link is emailed when your order ships. If you need help finding it, contact us with your order number.

Are Charcoal and Cream the same as Graphite and Beige?

Yes. Charcoal is our Graphite variant and Cream is our Beige variant. Your cart and order confirmation use the original variant names.